Letter Complaint Template UK

The Letter Complaint Template UK is offered in multiple formats, including PDF, Word, and Google Docs, featuring editable and printable examples for your convenience.

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Sample

Letter Complaint Template UK

Editable – Printable

PDF – 1 PDF – 2

Letter of Complaint Template UK

1. Complainant Information



2. Recipient Information


3. Subject of Complaint

4. Date of Incident

5. Description of Complaint

6. Steps Taken to Resolve the Issue

7. Desired Outcome

8. Attachments (if any)

Example: Include receipts, photos, or any other supporting documents.

9. Declaration

10. Complainant’s Signature and Date


PDF

WORD

Examples

Letter of Complaint Template UK (1)
From:
[Your Name]
[Your Address]
[Your Phone Number]
[Your Email Address]
To:
[Company’s Name]
[Company’s Address]
Date:
[Date]
Subject:
Formal Complaint Regarding [Issue/Service/Product]
Dear [Recipient’s Name],
I am writing to formally express my dissatisfaction regarding [briefly describe the issue, e.g., faulty product, poor service] that I encountered on [date of incident]. Despite [previous attempts to resolve the matter], the issue remains unresolved.
Details of the Complaint:
– [Description of the issue, including specific dates, times, and interactions]
– [What was agreed upon, if applicable]
– [Any other relevant details that support your complaint]
Resolution Requested:
I would appreciate it if you could [state what you want them to do, e.g., refund, replacement, apology]. I believe this is a reasonable request given the circumstances.
Next Steps:
If I do not receive a satisfactory response within [number of days, e.g., 14 days], I will be compelled to take further action, which may include contacting a consumer advocacy organization or seeking legal advice.
Thank you for your attention to this matter.
Sincerely,
[Your Signature (if sending a hard copy)]
[Your Name]
Letter of Complaint Template UK (2)
From:
[Your Name]
[Your Address]
[Your Phone Number]
[Your Email Address]
To:
[Company’s Name]
[Company’s Address]
Date:
[Date]
Subject:
Complaint Regarding [Issue/Service/Product]
Dear [Recipient’s Name],
I am writing to formally raise a complaint regarding [describe the nature of the complaint, e.g., unsatisfactory service, defective product] received on [date]. Despite my attempts to resolve this issue directly, I find myself compelled to escalate this matter.
Background:
On [dates and events leading to the complaint], I [explain what occurred]. Despite assurances from your staff, the issue has not been resolved and has caused me [explain how the issue affected you financially, emotionally, or otherwise].
Specific Concerns:
– [Detail specific concerns regarding the service or product]
– [Include any references to previous correspondence or communications related to the issue]
Desired Outcome:
To rectify this situation, I kindly request [explain what you wish to receive, e.g., compensation, replacement, service adjustment]. I believe this action would be appropriate and restore my faith in your company.
Conclusion:
I look forward to your prompt response regarding this matter. If necessary, I am prepared to escalate my complaint to a relevant regulatory authority should I not receive a satisfactory reply within [number of days, e.g., 14 days].
Thank you for your immediate attention to this complaint.
Sincerely,
[Your Signature (if sending a hard copy)]
[Your Name]

Printable

PDF – 1 PDF – 2

Letter Complaint Template UK