The Complaint Letter to Estate Agent Template UK is offered in multiple formats, including PDF, Word, and Google Docs, featuring both editable and printable examples for your convenience.
Complaint Letter To Estate Agent Template UK Editable – PrintableSample
Complaint Letter To Estate Agent Template UK 1. Sender Information 2. Recipient Information 3. Subject of the Complaint 4. Date of Incident 5. Details of the Complaint 6. Previous Communications 7. Desired Outcome 8. Attachments 9. Declaration 10. Signature and Date
PDF
WORD
Examples
[Estate Agent’s Name]
[Estate Agency’s Name]
[Agency’s Address]
[City, Postcode]
[Your Name]
[Your Address]
[City, Postcode]
[Your Phone Number]
[Your Email]
[Date]
Formal Complaint Regarding Service
I am writing to formally express my dissatisfaction with the service I have received from [Estate Agency’s Name] regarding [specific issue, e.g., the management of my property, lack of response to queries].
On [date(s) of incidents], I experienced the following issues: [List out specific issues/complaints in detail, e.g., failure to respond to emails, delays in property viewings, unprofessional behavior]. Despite my attempts to resolve these matters informally, including [mention any prior communications or attempts to resolve the issue], I have not received an adequate response or satisfactory resolution.
The ongoing issues have not only caused significant stress but have also impacted [mention any financial implications or inconveniences caused]. It is crucial for me to have these matters addressed promptly to avoid further complications.
I request that you address my concerns and provide me with a response detailing how you intend to rectify these issues by [set a reasonable deadline, e.g., two weeks from the date of this letter]. I would appreciate a written response detailing the steps that will be taken to ensure better service moving forward.
I hope that you will treat this complaint with the seriousness it deserves and look forward to your prompt response. Thank you for your attention to this matter.
[Your Signature (if sending a hard copy)]
[Your Name]
[Estate Agent’s Name]
[Estate Agency’s Name]
[Agency’s Address]
[City, Postcode]
[Your Name]
[Your Address]
[City, Postcode]
[Your Phone Number]
[Your Email]
[Date]
Complaint Regarding Poor Service
I am writing to express my frustration regarding the inadequate level of service I have encountered with [Estate Agency’s Name] during my recent interactions, specifically concerning [briefly describe the nature of your concern].
On multiple occasions, including [provide dates and specific instances], I have faced difficulties such as [detail specific problems, e.g., missed appointments, lack of updates, unfulfilled promises]. Despite communicating my concerns, there has been no improvement in service quality.
These recurring issues have disrupted my plans, caused inconvenience, and have significantly affected my trust in your agency’s ability to assist me effectively.
I kindly request that you acknowledge this complaint and outline the steps that will be taken to address the situation. A successful resolution is expected no later than [set a deadline]. Please inform me promptly about the progress regarding this issue.
I hope my concerns will be addressed seriously, and I look forward to your timely response. Thank you for your attention to this matter.
[Your Signature (if sending a hard copy)]
[Your Name]
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